We collect information you provide directly to us when you create an account, make a booking, or communicate with us. This includes:
- Personal Information: Your name, email address, and password.
- Booking Information: Details of the slots you book, including game type, date, time, and duration.
- Payment Information: We do not store your credit card information. All payments are processed securely by our third-party payment provider, Razorpay.
We use the information we collect to:
- Process your bookings and payments.
- Manage your account and provide customer support.
- Send you booking confirmations and reminders.
- Improve our services and website experience.
- Communicate with you about special offers and promotions, if you opt-in.
We use Firebase, a Google service, to securely store your data. We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access.
We do not sell or share your personal information with third parties for their marketing purposes. We may share information with service providers who perform services on our behalf, such as payment processing.
You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
For any questions regarding our privacy policy, please contact us at support@zonehopper.com.